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Robbins Nest On-line Catalog, Ordering Information

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Every effort will be made to accurately describe each item.  We are well aware of the frustration caused by 'hidden' flaws and do not wish to cause anyone that headache.  We are capable of mistakes but will make every effort to correct any we may make.

Additional photos available upon request.

Condition: Most all older china will show some indications of use.  This usually means either slight scratches, minor crazing or light trimwear.  We do not ship pieces with damage or heavy wear unless you ask for it!  See http://www.robbinsnest.com/feed-back/ to see what our customers say about our merchandise.
Note: All our china is pre-owned unless specified otherwise.  We cannot guarantee these have not been in smoke and pet environments.  All new china will be noted NEW and has not been used.

Photo quality varies between browsers.  Photo colors are not always accurately represented.

We will place a hold on your item for 10 days upon confirmation of your order.  If your payment does not arrive within the 10 day period, the item will be returned to inventory for sale on our web site unless other arrangements have been agreed to.

We accept personal checks, money orders and certified checks.
Visa, Master Card, Discover, American Express and personal checks are accepted by phone or on our secure shopping cart.
We also can accept your payment by secure email using Pay Pal
Email money to anyone with an email address-click here to learn how

Merchandise paid for by personal check will be held until check clears.

Buyer pays reasonable shipping cost.  See shipping.  We do not have any hidden fees.

We ship UPS, to any where in the USA, Canada, and other bordering countries, unless buyer requests purchase to be shipped some other way.

Once your order is confirmed and processed, you can email us and ask for your tracking number.

PACKAGES CAN BE TRACKED AT ADDRESS BELOW

robbins nest ups gif

http://www.ups.com/tracking/tracking.html

10 day return policy if buyer is not satisfied and returns in original package insured.
Click here to view return policy.

Lay-a-ways are available! Click here to view lay-a-way terms.

Shop on-line and avoid the crowded malls and long check out lines! We will ship your gift to anyone, anywhere in the USA and/or Worldwide!

If you don't know the pattern you need as a gift for that someone special, purchase a gift certificate and let their fingers do the shopping! Our gift certificates are good for 90 days from date of purchase. We will email the recipient a notice of the gift certificate and notify the sender that the certificate has been sent.  Use our order form for gift certificates and type in recipient´ information in comment section or email us the information.

Gift Wrapping and appropriate cards available for a minimum fee of $2.50! Please ask for gift wrapping in comments section if you desire this service.

You can use our shopping cart, call your order in, fax, or simply email us with your ordering information.  If you choose to use regular mail to order from us, please verify that the item is still available before mailing your order.

We use the Secure Guard Network for safe, secure processing of your online order.

ORDER HERE: E MAIL YOUR ORDER
Please include your address and phone number on orders!
FAX your orders to 1-270-678-3661 9AM TO 9PM

We will e-mail you an invoice which will include shipping cost and payment instructions.  Credit card numbers will not be on emailed invoices for your security!
We can be reached by phone at 1-270-678-3661

If you have problems in placing your order call 1-270-678-3661.

We have an answering machine to receive messages if we are out.  Please speak clearly and repeat your phone number.  Sometimes, we get messages that we cannot understand from interference in the phone line.  If you do not receive a return call, rest assured we did not get your message and please call back.

If you have contacted us via email and have not received a reply, check your return address.  Thanks

Please do not contact us to give you appraisal value on your china.  We are not licensed appraisers and without seeing the china it is impossible to tell you the value.

We would appreciate feedback from you on how we conduct business.
Thanks.

Click to Enter Feedback Here

Send inquiries to:
Robbins Nest

If you need to know when your item was shipped send request to:
Contact Robbins Nest

"I will worship toward thy holy temple, and praise thy name for thy loving kindness and for thy truth: for thou hast magnified thy word above all thy name." Psalm 138:2

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