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Robbins Nest, Disclaimer

Robbins Nest is an independent retailer selling discontinued patterns of china, dinnerware, tableware, and crystal/glassware made by various potters.

We sell via the internet and telephone orders. We are not a part of ANY CHINA MANUFACTURING Company

Robbins Nest is an independent licensed retailer. We sell discontinued patterns of china, crystal and flatware via the Internet and telephone orders. We are not affiliated with any of the china companies listed nor responsible for any flaws, defects or use failure in any of the products we sell.

Our merchandise comes from outside suppliers, estate auctions and by consignors registered to sell with our company. All merchandise is inspected by Robbins Nest before being listed on our website. All our merchandise is in good used condition. If the merchandise shows no signs of use, this will be stated on the web page where you find your pattern. Some newer discontinued patterns consigned from retail stores will be listed as new on the web page.
Note: All our china is pre-owned unless specified otherwise. We cannot guarantee these have not been in smoke and pet environments. All new china will be noted as NEW and has not been used.

TERMS & CONDITIONS: All merchandise is subject to prior sale.
For this reason, we encourage you to order when you find your pattern listed. There is no minimum order and all prices quoted are honored for 10 days except for items on sale. Sale prices will be good for the time specified. Robbins Nest does not honor those prices that are obviously unrealistic, such as those made by computer or human error.
We are not perfect and occassionally may make errors. We recommend you click on the pattern photo on the web to see the detail of the pattern we are representing to avoid any confusion on the pattern identification. Patterns listed that we do not know the pattern name will be listed "unidentified" or with an abbreviation of the potter's name and a number. Sometimes this will be the actual pattern number and sometimes the "common name" used by dealers. If for any reason, we may make an error, it will be corrected as soon as we are notified if notified within the time frame stated in our return policy. Our mistakes will be at our expense, not our customers.

DISCLAIMER: If you are not completely satisified with the quality of any merchandise you receive, we will gladly refund your payment in full, (less shipping charges and credit card fees on orders paid for with credit card), for those pieces returned within 10 days. We stamp each piece prior to shipping; this stamp must be intact for a refund.

INSURANCE: All merchandise shipped by Robbins Nest is insured for full replacement value. In the event that you receive damaged merchandise, we will not refund or replace orders that you do not file insurance claims on. Take the damaged items in the original packing with the invoice included with your order, to your post office and file the claim. For UPS orders call 1-800-742-5877 and notify them of the damage. They will inform you of the procedures reguired for your claim.