Covid 19: We have not accepted any additional merchandise since Nov 2019 and will not accept any untill this Covid19 is resolved. Our business is closed to the public and noone except essential employees are allowed in. We give thanks to our God for all those He has helped in our country and worldwide as we all with God's help, fight the battle to overcome this virus.

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Robbins Nest On-line Catalog, Ordering Information

Ordering Information - Placing an order with Robbins Nest is secure shopping 99.9% safe.  See Security - Click here to read Robbins Nest Privacy Policy

Shop on-line and avoid the crowded malls and long check out lines! We will ship your order to anyone, anywhere in the USA and/or Worldwide!

Every effort will be made to accurately describe each item.  We are well aware of the frustration caused by 'hidden' flaws and do not wish to cause anyone that headache.  We are capable of mistakes but will make every effort to correct any we may make. We recommend you click on the pattern photo on the web to see the detail of the pattern we are representing to avoid any confusion on the pattern identification. Clicking on any thumbnail photo gives you a larger view of that item. Photo quality varies between browsers.  Photo colors are not always accurately represented. Additional photos available upon request.

Patterns listed that we do not know the pattern name will be listed as unidentified or with an abbreviation of the potter's name and a number. Sometimes this will be the actual pattern number and sometimes the "common name" used by dealers.

  Condition: All merchandise is sanitized when received at Robbins Nest. All our china is pre-owned unless specified otherwise.  We cannot guarantee these have not been in smoke and pet environments.  All new china will be noted NEW and has not been used. Older china may show some indications of use.  This usually means either light scratches, minor crazing or light trim wear.  We do not ship pieces with damage or heavy wear unless you ask for it or it is advertised as such!   See feed back to see what our customers say about our merchandise.

We accept Visa, Master Card, Discover, American Express, PayPal, personal checks, money orders and certified checks by phone or on our secure shopping cart. To order an item from Robbins Nest, choose your pattern from the many available, and click on the 'Add to Cart' button. All PayPal orders are processed manually. You will receive an invoice from us via PayPal to pay for your purchase. Merchandise paid for by personal check and paypal will be held until payment clears our bank. If your payment does not arrive within 10 days, the item will be returned to inventory for sale on our web site unless other arrangements have been agreed to. We are normally available Monday - Saturday 9AM TO 9PM if you need to speak with us. Email anytime.

Buyer pays reasonable shipping cost.  See shipping.  We do not have any hidden fees.

We normally ship though the Post Office, to any where in the USA, Canada, and all other countries, unless buyer requests purchase to be shipped some other way.

Once your order is confirmed and processed, you can email us and ask for your tracking number.

10 day return policy if buyer is not satisfied for any reason and returns the item/items in original package, insured.
Click here to view return policy.

If you don't know the pattern you need as a gift for that someone special, purchase a gift certificate and let their fingers do the shopping! Our gift certificates are good for 90 days from date of purchase. We will email the recipient a notice of the gift certificate and notify the sender that the certificate has been sent.  Use our order form for gift certificates and type in recipient information in comment section or email us the information.

Gift Wrapping and appropriate cards available for a minimum fee of $2.50! Please ask for gift wrapping in comments section if you desire this service.

To place an order, You can use our shopping cart, call your order in, fax 1-270-678-3661, or simply email us with your ordering information.  If you choose to use regular mail to order from us, please verify that the item is still available before mailing your order. Please include your address and phone number on all orders! All orders will include a copy of the invoice when shipped. Lay-a-ways are available!

If you have problems in placing your order or have any questions, call 1-270-678-3661.

We have an answering machine to receive messages if we are out.  Please speak clearly and repeat your phone number.  Sometimes, we get messages that we cannot understand from interference in the phone line.  If you do not receive a return call, rest assured we did not get your message and please call back.

If you have contacted us via email and have not received a reply, check your return address.

Please do not contact us to give you appraisal value on your china.  We are not licensed appraisers and without seeing the china it is impossible to tell you the value.

We would appreciate feedback from you on how we conduct business.

Send inquiries to: Robbins Nest

If you need to know when your item was shipped and did not receive an email from the carrier: Email Us.

"I will worship toward thy holy temple, and praise thy name for thy loving kindness and for thy truth: for thou hast magnified thy word above all thy name." Psalm 138:2

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